You can delete your ROWMATE account, and all the data attached to it, at any time. This page explains how.
Delete your account in the app
- Open ROWMATE and sign in
- Go to the Profile tab
- Scroll to the bottom and tap Delete account
- Confirm
Deletion is immediate and cannot be undone.
If you can no longer open the app
Send an e-mail to rowmateworld@gmail.com from the e-mail address of your account, with the subject "Delete my ROWMATE account". We delete the account within 30 days and confirm by e-mail.
What is deleted
- Your account and sign-in identity
- Your profile and all your profile photos
- Your private messages, sent and received
- Your messages in the group chats of places, and your presence in any place
- Your waves, connection requests, connections and blocks
- Your notification token
What may be kept
- Reports made against your account, for as long as needed to keep the community safe and meet legal obligations
- Purchase records held by Apple or Google, which we cannot delete. Deleting your account does not cancel a subscription: cancel it in your App Store or Google Play account.
Delete only part of your data
Without deleting your account you can, in the app: remove a photo, edit your profile, delete a connection and its conversation, delete a message you sent, or hide your profile from Discover.
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